Privacy Policy

Controller and contact

Access México Realty is responsible for personal data processing related to this website. For privacy questions, requests or rights exercises, contact us at accessmexicorealty@gmail.com or by WhatsApp at +52 998 572 1699.

If a formal request requires additional controller details, we will share them through the same contact channel after validating the request.

Data we may collect

• Name, phone, WhatsApp, email and message.
• Budget, preferred zone, property type, purchase timeline, language, property of interest and source page.
• Information submitted through Meta Lead Ads forms, WhatsApp, email or website forms.
• Technical browsing data such as visited pages, device, browser, approximate IP address, cookies, pixels and ad measurement events.
• Conversations or questions submitted to the site AI assistant.

Purposes

• Respond to information requests and coordinate follow-up with Mary or the Access México Realty team.
• Qualify purchase or investment profiles to suggest relevant properties.
• Coordinate calls, visits, inventory sharing, quotes or commercial documentation.
• Save leads in the private CRM, follow up and avoid missed opportunities.
• Send communications related to properties, availability, campaigns, reminders or requested support.
• Measure website, Meta Ads, forms, WhatsApp and lead-source performance.
• Comply with legal obligations, prevent abuse, protect systems and maintain operational records.

Tools and processors

We may use technology providers to operate the website, CRM, email, ads, analytics, hosting, forms and support. This may include Vercel, Supabase, HubSpot, Brevo, Meta/Facebook/Instagram, WhatsApp and AI services such as Gemini when the assistant is active.

These providers may process data in Mexico, the United States or other countries under their own terms, safeguards and applicable policies.

Cookies, pixels and advertising

The site may use Meta Pixel and similar technologies to measure visits, events, conversions, audiences and campaign performance. You can limit cookies from your browser and manage ad preferences on the corresponding platforms.

AI assistant

The AI assistant helps answer questions about zones, properties and next steps. It should not be used to send sensitive, financial, legal, tax or confidential information. Responses are commercial support and do not replace legal, tax, financial, notarial or formal real estate advice.

Retention and security

We keep data for the time needed to respond, follow up, manage commercial opportunities, comply with obligations and improve service. We apply reasonable administrative, technical and operational safeguards to protect information.

Rights and withdrawal

You may request access, correction, deletion or objection regarding your data, limit its use or withdraw consent by emailing accessmexicorealty@gmail.com. Include your name, contact method, a clear description of the request and, when needed, information to validate your identity.

Changes to this notice

We may update this policy when our operations, tools, campaigns or applicable requirements change. The current version will be published on this page.